FAQ

Check out our Privacy Policy and our Terms & Conditions.

What is a Carpool?

A carpool is an arrangement between two or more commuters to share a ride to a local GO station, work or school. The vehicle belongs to one of the pool members and arrangements about who drives and when, are made by the members. Costs, hours of departure and return, and a place to meet are also arranged by the members.

Benefits of carpooling include:

• Use of High Occupancy Vehicle (HOV or carpool) lanes on 400-series highways.
• Eligibility to apply for priority GO carpool parking at your local station.

How do I find a Carpool?

1. Visit waytogo.gotransit.com and sign up to create a commute profile.
2. Confirm your email, and then search for compatible matches to/from your preferred GO station or carpool lot.
3. Contact your potential match to confirm your new carpool!

Once you have made contact, it is a good idea to discuss details such as driver schedule, cost sharing and any ground rules.

How do I sign up?

The Way to GO dashboard includes all the information needed to start carpooling. It also includes a multimodal trip planner to help you find transit, cycling or walking buddies or routes.

1. Visit waytogo.gotransit.com and click REGISTER.
2. Enter your name and contact details to create an account. A work email can match you directly with colleagues if desired.
3. You will be prompted to set up your commute profile, including origin, destination, schedule and commute preferences including whether you are looking for a recurring or single-trip carpool group.

How much does the tool cost to use?

The Way to GO tool is free for anyone to use.

Do I need to register to use Way to GO?

Yes. If you would like to view details of carpool matches and connect with fellow carpoolers, you will need to create an account.

Is my privacy protected?

Yes, the system will never reveal your contact information or address unless you choose to share that information yourself. Users will communicate with you through the platform’s integrated messaging system. Addresses are altered so that other users cannot see your exact location. You may also set your origin or destination at the nearest intersection or point of interest by dragging and dropping a pin on the map.

How do I log my Carpool Trip?

The easiest trip logging method is the manual logging system within the platform. Click on the calendar and drag and drop the carpool icon to the day you carpooled. The save icon can remember a trip you regularly make so it can be easily dragged onto the calendar.